9+ Years · 7× Certified · Agentforce Specialist

Senior Salesforce Developer building across every cloud.

I'm Syed Ammad, a Senior Salesforce Developer based in the Netherlands. 9+ years and 50+ projects across Sales Cloud, Service Cloud, Experience Cloud, CPQ, Field Service, and MuleSoft. Delivered for clients in the EU, US, UK, Canada, and Australia.

Open to new opportunities
Portrait of Syed Ammad Iqbal

Across the Salesforce ecosystem

CPQSales CloudService CloudExperience CloudMuleSoftAgentforceField Service

End-to-end on Salesforce, for nearly a decade.

Companies bring me in when their Salesforce work needs senior judgment: multi-cloud implementations, complex integrations, custom Apex and LWC, CPQ and Lead-to-Cash, and AI on top.

Based in the Netherlands. Currently at GoodHabitz, owning the Salesforce platform across 30+ countries. Across my career I've delivered for clients in the EU, US, UK, Canada, and Australia.

9+
Years on Salesforce
50+
Projects shipped
Certifications
6+
Industries served

What I do.

Six things I do well, built on 9+ years across implementation, custom dev, integrations, AI, and release engineering.

CPQ & Lead-to-Cash

Multi-tier, multi-region CPQ. REST-driven order activation. Apex re-architectures that move revenue accuracy in the right direction.

Salesforce Implementation

Sales Cloud, Service Cloud, Experience Cloud, Financial Services Cloud, and Field Service Lightning. Greenfield builds and re-platforms.

Apex & LWC Development

Triggers, batch, async Apex. Lightning Web Components with proper state. Clean code with tests that actually mean something.

MuleSoft & Integrations

MuleSoft Anypoint Platform, REST, SOAP, Platform Events. ERP and back-office connectivity that holds up under load.

Agentforce & AI

Agentforce Specialist. Building AI agents and Einstein-powered automations that reduce inbound volume and improve CSAT.

DevOps & Release Management

Salesforce DevOps Center, Copado, Git, CI/CD pipelines, sandbox strategy. Deployments stop being weekend events.

Where I've delivered Salesforce.

Across in-demand sectors, with clients spanning the EU, US, UK, Canada, and Australia.

01

Supply Chain & Logistics

Warehouse APIs, invoicing automation, load and route optimisation.

02

Accounting & Finance

ERP integration, financial reporting, automated invoicing on Certinia.

03

Manufacturing

Sales automation, order management, CPQ, document generation.

04

Financial Services

Real-time market data, customer portals, FSC implementations.

05

Healthcare

Patient records, scheduling, SLA management on Service Cloud.

06

Telecommunications

MuleSoft integrations, billing, grid usage and fault tracking.

07

Learning & Education

CPQ by region and tier, Lead-to-Cash, multi-country rollouts.

08

Real Estate

Sales automation, document workflows, custom client portals.

The toolkit, by category.

Salesforce Clouds

  • Sales CloudCRM
  • Service CloudSupport
  • Experience CloudPortals
  • Financial Services CloudFSC
  • CPQQuote-to-cash
  • Field Service LightningFSL

Code & Data

  • ApexTriggers · Batch · Async
  • Lightning Web ComponentsLWC
  • Aura ComponentsLegacy
  • SOQL · SOSLQuery
  • Apex Unit TestingQA

Integrations & Architecture

  • MuleSoftCertified
  • REST · SOAPAPIs
  • Platform EventsStreaming
  • MS AzureCloud
  • Connected AppsAuth
  • CertiniaERP

Security · DevOps · Ops

  • OAuth 2.0 · JWTAuth
  • Salesforce DevOps CenterCI/CD
  • CopadoCI/CD
  • Git · Version ControlSCM
  • Agile · ScrumMethod
  • Production Support · RCAOps

Seven credentials earned.

SF
Agentforce Specialist
Salesforce Certified
SF
Platform Developer I
Salesforce Certified
MS
MuleSoft Specialist
MuleSoft Certified
SF
Sales Cloud Consultant
Salesforce Certified
SF
Service Cloud Consultant
Salesforce Certified
SF
Experience Cloud Consultant
Salesforce Certified
SF
Platform Administrator
Salesforce Certified

Hiring for a senior Salesforce role, or need a contractor?

I respond within one business day.